Public Liability Insurance

Provides cover for your business if its activities - or products you sell - accidentally cause property damage or injury to a third party.

Coverage

When you might need
Public Liability Insurance

If your business does any of these

  • Deals or interacts with the public.
  • Rents or leases a premises.
  • Is responsible for the upkeep of a property.
  • Finds you working on a worksite.
  • Repairs and installations.
  • Has customers entering your premises.

Some possible scenarios include

  • Slips and trips that injure non-employees.
  • Damage to your leased property.
  • Unforeseen electrical faults damaging a tenant’s property.
  • A tradie from another business tripping on your tools.
  • You fall through a customer’s ceiling during an installation.
  • A customer is injured after an employee spills hot coffee.

Workers Compensation

Injuries to employees are excluded because employees are usually covered for work-related injuries by workers compensation insurance.

Commercial Motor Vehicles

Product recalls

Includes recalls due to a suspected defect, deficiency, inadequacy or dangerous condition

What isn’t covered 

  • Workers’ compensation.
  • Cyber incidents and cyber acts.
  • Commercial motor vehicles.
  • Professional Indemnity Insurance.
  • Product recalls.
  • Damage to your own property.

Some industries AAMI covers

Including a few of the many scenarios when having Public Liability Insurance may help.

Tradies

Whether you’re mobile or operate from a fixed address. Possible scenarios include a tradie from another business tripping on your tools or you fall through a customer’s ceiling during an installation.

Explore Trades insurance

Domestic Cleaners

For cleaners of domestic properties, should cleaning chemicals damage soft furnishings or someone trips over a bin you just moved.

More about Cleaners insurance

Landscapers & Gardeners

If you or an employee puncture a client’s underground sprinkler system during routine maintenance work.

Find Landscaper & Gardener Insurance

Photographers

Whether it’s for a wedding, landscape, sports or maternity shoot, if a client slips on bubbles you provided or someone trips over your photography equipment bag.

Learn about Photographers insurance

Hairdressers & Beauticians

Beautician or barber, hairdresser or nail stylist, cover if a customer has an allergic reaction to a treatment you just finished or you spill hot wax on a customer’s clothing and phone.

More on Hair & Beauty insurance

Cafes & Restaurants

A customer sues you after suffering food poisoning , a staff member spills hot food or drinks on a customer, or someone slips on a wet floor.

Discover Hospitality insurance

What is Public Liability Insurance?

Public Liability insurance is cover that helps businesses take care of the associated costs if customers, suppliers, or members of the public are injured or sustain property damage as a result of that business’ activities.  It can help with compensation costs after accidents, slips, trips, and more.

Why is Public Liability Insurance important?

Small business owners have a legal responsibility to take reasonable steps for the safety of their customers, suppliers and the community and for their property.

What is Products Liability?

Products Liability insurance is designed for businesses who are involved in the production, supply or sale of products to members of the public. It helps protect against claims of personal injury or property damage that a third party suffers (or claims to have suffered) as a result of your business's product.

Business Insurance

Get informed about AAMI Business Insurance

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Take control of your policy

Jump online any time to request your certificate of currency, make a claim, renew your policy – and more.

Easy claims process

Our friendly team are here to help you through the claiming process – online lodgement, 24/7

  • Regular updates so you stay informed.
  • Licenced and professional repairers.
  • Lifetime guarantee for any repairs (conditions apply).

Claim online now

Public Liability Insurance

Frequently Asked Questions

Workers Compensation

Injuries to employees are excluded because employees are usually covered for work-related injuries by workers compensation insurance.

Commercial Motor Vehicles

Product recalls

Includes recalls due to a suspected defect, deficiency, inadequacy or dangerous condition