Vic Car Insurance

Whether you’ve lived in Victoria all your life or have just moved there (welcome!), AAMI can help you make sure your car insurance is sorted.

Not from Victoria?

Lucky you're with AAMI

Save On Your First Year When You Buy Online 

$50 off

Comprehensive

Or

$20 off

Third Party

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What car insurance do I need in Victoria?

Bundled into your rego, TAC (Transport Accident cover) for injury-related costs is already included. So, with that taken care of, you just need to consider coverage for damage to cars and property with Third Party Property Damage or Comprehensive Car Insurance.

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Comprehensive

  • Covers damage to your car
  • Also covers damage to other people’s vehicles or property
  • Includes cover for car theft

Save $50

First Year Online Discount 

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Product Disclosure Statement (PDS)

Third Party Property

  • Covers damage to other people’s cars and property
  • Covers damage to your car by uninsured drivers, for up to $5,000
  • Optional cover for fire and theft is available

Save $20

First Year Online Discount 

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Policy document downloads

Product Disclosure Statement (PDS)

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AAMI Crash Index 2021

Melbourne's car crash hotspots

Melbourne is known for its coffee and laneways, but did you know it’s also Australia’s crash capital? Find out which side of the Yarra is the worst for road safety, and which road takes the national crash crown.

Brush up on Melbourne’s car crash hotspots

Skip the queue with My Account

Jump online any time! Depending on your policy type, you can make a claim, update your policy, check your docs and more.

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Missed a payment

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AAMI Car Insurance

Frequently asked questions

AAMI roadside assist

AAMI Roadside Assist is a dedicated 24/7 emergency roadside assistance service for your car, from a leading emergency assistance provider. Available 24 hours after taking out or adding this optional cover to your policy. It is additionally subject to the AAMI Roadside Assist Terms and Conditions

AAMI Roadside Assist helps you with:

  • changing a flat tyre
  • towing your car to an accredited repairer
  • jump starting or charging a flat battery
  • emergency fuel delivery
  • lost or locked keys, by spare key delivery or locksmith attendance.​ Limitations and exclusions apply.

​View the full T&C's

Damage by uninsured drivers

When your car is damaged by a collision with another vehicle driven by an uninsured driver, we cover damage to your car (up to the amount of $5,000), but only if, the other driver was entirely at fault and you can give us the name and address of the person at fault and the registration number of the at fault vehicle.​

New for old replacement

If your car's less than 2 years old and you bought it new, if your car is stolen or damaged and your claim is accepted as a total loss, where possible we'll replace it with a new car of the same make, model and series as your car. See the PDS for full details.

Hire car after not-at-fault-incidents

At AAMI after a not-at-fault accident we provide you with a hire car that meets your needs (for until your car is repaired and returned, or your claim is settled) if you can provide full details of the at-fault driver and their vehicle. Some exclusions apply, refer to the PDS for full conditions.

Modifications and accessories

At AAMI we cover all legal modifications and accessories fitted to your car, there is usually no need to list them on your policy. If you choose to insure for an amount covered, just ensure the amount you cover your car for is enough to also include the value of the insured accessories and modifications. If you choose to insure for market value, the value of all insured accessories and modifications will be included within your vehicles market value, which we determine at claim time.

Hire car after an incident

With the Optional Cover - hire car after an event, enjoy the convenience of a hire car when your car’s out of action because of an incident, even if it’s your fault. We'll cover reasonable hire car costs for a hire that is a similar make or model to your car up to $90 per day until your claim is settled or your car is returned to you.​​

Windscreen & window glass cover

This Optional Cover means you'll pay no excess on one claim per year for repairs or replacement of your windscreen, window glass or sunroof when damaged by an incident covered by your policy.​

Fire & Theft Cover

The Fire and Theft Cover is a higher level of cover you pay extra for to include cover for fire, theft and attempted theft damage to your car.​

Update policy

Need to update your policy before you pay? Or don't have your Payment Reference Number handy? With My Account you can:

  • instantly pay renewals*
  • make a one-off payment for a missed instalment*
  • pay outstanding excess*
  • set up annual or monthly payments
  • update direct debit/card details
  • change your amount covered, change your excess, or add optional extras, and
  • change policy details1, such as your parking address, registration, listed drivers, and usage.

* limit of $5,000 for online payments.
1 FYI, if the premium payment for your policy is overdue, you won’t be able to edit it before paying.

Update policy

Need to update your policy before you pay? Or don't have your Payment Reference Number handy? With My Account you can:

  • Set up annual or monthly payments
  • Instantly pay renewals
  • Update direct debit/card details
  • Change amount covered, excess or add optional extras
  • Change policy details*, such as your building sum insured, contents sum insured, and unspecified valuables
    * if your policy is overdue you will not be able to edit the policy before paying

Quick renewal

Just need to renew your policy, without updating any policy info? No worries! You can do it in just a few moments, with no login required — all you need is:

  • the Payment Reference Number (PRN) on your renewal notice, and
  • email address (we will send the payment receipt to this address)

If the payment is successful, the premium will be debited from your payment card. You should see your account updated within 2 business days.

Quick payment

Just need to pay your excess, without updating any policy info? No worries! You can do it in just a few moments, with no login required — all you need is:

  • the Payment Reference Number (PRN) on your payment notice, and
  • email address (we will send the payment receipt to this address)

If the payment is successful, the premium will be debited from your payment card. You should see your account updated within 2 business days.

AAMI App

Manage your policy

Want to make payments while on the go? With the AAMI App you can:

  • see all your insurance policies all in one place
  • renew your policy
  • make a one-off payment for overdue renewal
  • pay an outstanding excess
  • update your policy details, and
  • get policy documents.

AAMI App

Manage your policy

Want to make payments while on the go? With the AAMI App you can:

  • see all your insurance policies all in one place
  • renew your policy, and
  • get policy documents.

Check amount covered

In most cases, the replacement value of cars decrease over time, but in recent years, due to increased costs and constrained supply, we have seen some cars increase in value. As such, your amount covered will be automatically changed to reflect this.

You can increase or decrease your amount covered, within a specified range, and your premium will change accordingly.

You can also choose to insure your vehicle for Market Value. This will change your premium.

Refer to the PDS for details.

Kilometres driven

When you took out your policy, you would've given us an estimate of how much you drive your car in a year, and that figure informs your premium price. Usually, a higher estimate results in a higher premium, since your'e at greater risk of an incident. If you find yourself driving a lot less then you estimated, maybe because you're working from home or walking to the shops rather than driving, you can log in and adjust this figure. Doing so may reduce your premium a little.

Review listed drivers

Listing additional drivers on your policy can alter your premium, depending on their details and claims history. For example, if you have a teenager who used your car when they started driving but has since bought their own, they may no longer need to be listed. If you decide to remove them, your premium might be reduced.

Your address

If you've moved, make sure your address is updated on your policy. Your location can affect your premium, based on that location's level of risk, so your address being updated can result in your payments being adjusted. Fair warning; that adjustment can reduce your premium, or it may result in an increase. Either way, you'll ensure you're not at risk of having a claim denied or reduced due to incorrect address details.

Eligible policies

Eligible policies include Comprehensive Car Insurance.

Your excess

With AAMI Flexi-Premiums®, you can choose to lower your premium by increasing your excess This'll mean that, while your monthly or yearly premium is cheaper, you'll face more out-of-pocket costs if you make a claim where you're liable to pay an excess. Whether that trade-off is worth it is totally up to you, but it's worth considering.

Updating your details

You may need to update your address, or record a change of car ownership. If so, just get in touch with Service NSW online or call 13 77 88.

To update vehicle driver details or driving history, give AAMI a call on 13 22 44.
Mon–Fri, 8am–6pm NSW time
Sat & Sun, 8am–4pm NSW time

PRN

You can find your Payment Reference Number on your AAMI Renewal Notice.

Payment Reference Number

This can be found in the payment slip of the insurance notice or correspondence you received from us.

Email address

Please enter a valid email address. This is where we’ll send your payment receipt.

BPay Help

How was I provided the BPay infomation?

Your policy renewal was sent via email or post depending on which option you selected when you purchased the policy, or modified in your online settings. You can change your account settings – including how you receive your renewal – by logging in.

Where is the BPay information located?

example-of-bpay-details

I still need assistance?

If you cannot locate the payment reference number please call our contact centre for assistance.

13 22 44
24 hours / 7 days a week

Business Insurance Biller Code

Note that the AAMI Business Insurance biller code is different to AAMI Personal Insurance, e.g. Car and Home Insurance.

How was I provided the BPay infomation?

Your policy renewal was sent via email or post depending on which option you selected when you purchased the policy, or modified in your online settings. You can change your account settings – including how you receive your renewal – by logging in.

Where is the BPay information located?

example-of-bpay-details

I still need assistance?

If you cannot locate the payment reference number please call our contact centre for assistance.

13 22 44
24 hours / 7 days a week

Register a Pet Insurance account

You will need:

  • Policy Number
  • Date of Birth
  • Postcode
  • Email Address

Register

Quick renewal

Just need to renew your policy, without updating any policy info? No worries! You can do it in just a few moments, with no login required — all you need is:

  • your policy number, or
  • the Payment Reference Number (PRN) on your renewal notice, and
  • email address (we will send the payment receipt to this address)

If the payment is successful, the premium will be debited from your payment card. You should see your account updated within 2 business days.

Online Discount Terms & Conditions

Any subsequent discounts are applied to the already discounted premium, before government taxes and charges.