When you need us most, we're on the ground and ready to help

Please check this page during major weather events to find on the ground support.

Alternatively you can stay up to date, message your claim manager, live chat with our online claims specialists and upload documents and photos in your AAMI My Account or in the AAMI App. If you need help getting registered please contact our dedicated app support team on 1300 786 277.

Locations

Far North Queensland

Our team will be available in Far North Queensland at the Insurance Council of Australia (ICA) Consultations to assist customers impacted by Tropical Cyclone Jasper.

Cairns

Address

Brothers Leagues Club

99-107 Anderson Street, Manunda

Times

Tuesday, 26 November

10:00am-5:00pm

Book an Appointment

Port Douglas

Address

Pullman Port Douglas Sea Temple Resort & Spa

Mitre St, Port Douglas

Times

Wednesday, 27 November

10:00am-4:00pm

Book an Appointment

Southeast Queensland

Our team will be available in Southeast Queensland at the Insurance Council of Australia (ICA) Consultations to assist customers impacted by the Christmas and New Years 2023 storms.

Jimboomba

Address

Jimboomba Community and District Hall

Johanna Street &, Honora St, Jimboomba

Times

Tuesday, 3 December

9:00am-4:00pm

Book an Appointment

Upper Coomera

Address

Coomera Community Space

133 Finnegan Way, Coomera

Times

Wednesday, 4 December

9:00am-4:00pm

Book an Appointment

Tamborine

Address

Vonda Youngman Centre

2-4 Knoll Road, Tamborine Mountain

Times

Thursday, 5 December

8:00am-2:30pm

Book an Appointment

Please note these locations and opening times are subject to change – please refer to this page for current information.

Other ways to stay updated

AAMI App

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Download the app

AAMI My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please contact our dedicated app support team.

1300 786 277

Read more

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