Excess-Free Glass

Replace broken glass in your home without paying an excess

What's included with
AAMI Excess-Free Glass cover

  • Replacement of accidentally broken fixed glass in windows, doors, skylights, shower screens and fixed mirrors which are part of the building.
  • Repair or replacement of frames in windows, doors, and shower screens when necessary to replace broken glass.
  • No excess when your claim is only for broken fixed glass.
  • Access to trusted glass repairers.

This Optional Cover is for fixed glass only. Refer to the PDS for more information.

Home Insurance policy documents

How do I get Excess-Free Glass cover?

Already have an AAMI policy?

Just give us a call on 13 22 44 to add Excess-Free Glass cover to your existing Home & Contents or Building Only Insurance policy. You’ll need your policy number.

New to AAMI?

When you get a new AAMI Home & Contents or Home Building Insurance quote, just select the Excess-free Glass optional cover.

Excess-Free Glass

Frequently asked questions

Available to 95% of Aussie homes

Some geographic limitations apply.

How AAMI Home Assist works

If you’ve selected AAMI Home Assist as an optional cover on your AAMI Home Insurance policy and you’ve had it for 24 hours or more:

For assistance in a home emergency - ie, a sudden and unforeseen incident at your home which requires urgent attention - call 13 22 44.

We can connect you with a plumber, electrician, locksmith or carpenter.

Tax Probe

Covers you for the professional fees incurred if your business’s financial or tax affairs are audited by an authorised authority.

Back in Business

Covers you for a reduction in your business revenue as a result of damage to your property by an insured event.

Theft

Covers you for the loss of your business contents and stock from theft, attempted theft, armed hold up or an actual/threatened assault.

Property Damage

Covers you for physical loss or damage to your property (ie. your business contents, stock or specified items at the premises) from insured events such as fire, lightning and explosion.

Public and Products Liability

Covers you for the cost of compensation if your business is responsible for personal injury or property damage.

Damage to other people and their property

Up to $20 million cover for your legal liability for an incident at your rental property connected to you owning the property.

Loss of rent

Up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, for unit owners if their unit is damaged and their tenant can't live in it as a result of an incident covered by the policy.​

Loss of rent

The longest period we will pay for one incident is 52 weeks and the most we will pay in total is up to $25,000 if your property cannot be lived in as a result of an incident covered by the policy.

Contents damage or loss

Only those contents which are owned by the landlord but kept within the property are covered.

Third party cover

You’ll have cover, for up to $20 million, for your legal liability if a third party is injured or has their property damaged in an incident at your house.

Lifetime guarantee on building repairs

When we repair or rebuild the building, we guarantee the quality of workmanship of that work for the lifetime of the building if we:​

  • authorise;​
  • arrange; and​
  • pay the builder or repairer directly for this work.​

For full details, see the PDS.

Guarantee on authorised repairs

We guarantee the quality of the workmanship for all authorised repairs if we have selected and directly authorised a supplier.

Portable valuables

Extra cover for mobile phones, laptops, bicycles, handbags and a range of other items that you're likely to take outside your home.

Specified contents at home

If you've got a few especially valuable items, like jewellery or artworks, you can specify them on your policy to ensure they're covered up to their full value.

Specified contents at home

If you've got a few especially valuable items, like jewellery or artworks, you can specify them on your policy for an extra premium to ensure they're insured up to their full value while at the insured address.

Temporary Accommodation

Temporary accommodation for unit owners if their unit is damaged and can’t be lived in, up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, as a result of an incident covered by the policy.​

Temporary Accommodation

Temporary accommodation for unit owners if their unit is damaged and can’t be lived in, up to 10% of the building sum insured and the longest period that can be claimed for is 52 weeks, as a result of an incident covered by the policy.​

Temporary Accommodation

If your home is damaged and your policy offers cover for a repair or rebuild, we’ll cover accommodation costs for as long as that takes (up to 52 weeks). Our maximum payout for any one incident is 10% of the building sum insured — unless you have optional Complete Replacement Cover, in which case we’ll pay reasonable & necessary costs.

Temporary Accommodation

If your home is damaged and your policy offers cover for a repair or rebuild, we’ll cover accommodation costs for as long as that takes (up to 52 weeks). Our maximum payout for any one incident is 10% of the building sum insured — unless you have optional Complete Replacement Cover, in which case we’ll pay reasonable & necessary costs.

Temporary accommodation

If your home is damaged and can’t be lived in due to an incident covered by your policy, we’ll cover the reasonable and necessary temporary accommodation costs while your home is being repaired or rebuilt. Our maximum payout for any one incident is 10% of the building sum insured — unless you have optional Complete Replacement Cover, in which case we’ll pay the reasonable and necessary costs for up to 52 weeks. Further cover may be available during delays outside of your control when we have appointed a builder to rebuild or repair. For more info about this coverage including limits, conditions and exclusions, see the PDS.

Temporary accommodation for tenants or strata title owners

When you have contents cover and you can’t live at the insured address while it’s being repaired or rebuilt as a result of damage by an insured event, then we’ll pay your reasonable temporary accommodation costs for you and your pets that you normally keep at the insured address. If you are a tenant who needs to temporarily move out then we’ll pay for any reasonable extra rent costs for temporary accommodation. For more info about this coverage including limits, conditions and exclusions, see the PDS.

Temporary accommodation

If your home is damaged and can’t be lived in due to an incident covered by your policy, we’ll cover the reasonable and necessary temporary accommodation costs while your home is being repaired or rebuilt. Limits, conditions and exclusions apply. See PDS for details.

Eligible Policies

Eligible policies include AAMI Motor (excluding SA and ACT CTP) and Home Insurance policies purchased between 12th July 2019 and 9th September 2019.

Tenant Protection

Extra cover to help protect you against loss of rent due to tenant default, theft or malicious damage by your tenant and their guests. Limits, conditions and exclusions apply, so refer to the PDS for details.

Cover for spoiled food and medication

If an insured event causes food or medicine to spoil—for example, if a storm knocks out power to your fridge - we'll cover the cost, up to $400.

Cover for motor burnout

If the motor in one of your fixed appliances burns out or fuses and that motor is less than 7 years old, we'll help you take care of repair or replacement.

Home Building Calculator

This calculator has some questions included that you may not find in other calculators, which will impact the estimate that is calculated.

24/7 AAMI Home Assist

Available 24 hours after adding the option to your policy.

General maintenance

AAMI Home Assist does not cover general maintenance, such as the provision or replacement of windows, doors, glass, tiles, carpets and of fittings and fixtures. Other exclusions apply - please read the Home Assist Terms & Conditions.

Preventative services

Disaster response

AAMI Home Assist is not an emergency rescue or disaster response service. Read the Home Assist Terms & Conditions to find out more.

Where an emergency situation poses a risk to your personal safety or property, or the personal safety and property of any other person, contact the appropriate emergency or rescue services.

What's not included

Accidental damage at home doesn’t include loss or damage that’s caused by any of the insured events. Please also see PDS for general exclusions that apply including but not limited to:

  • Wear, tear and deterioration
  • Deliberate or reckless actions
  • Defects, faults, workmanship

Limits and exclusions

This Optional Cover is for fixed glass only. Refer to the PDS for more information.

Available to 95% of Aussie homes

Some geographic limitations apply.

How AAMI Home Assist works

If you’ve selected AAMI Home Assist as an optional cover on your AAMI Home Insurance policy and you’ve had it for 24 hours or more:

For assistance in a home emergency - ie, a sudden and unforeseen incident at your home which requires urgent attention - call 13 22 44.

We can connect you with a plumber, electrician, locksmith or carpenter.